WELCOME TO RICHMOND RACEWAY
You've never been to a NASCAR event before. You've heard about it, maybe seen a race on TV, but haven't enjoyed the experience that is a NASCAR weekend. Don't worry because you've come to the right place! Our Fan Guide provides some helpful tips and hints, so you can have a great experience at America's Premier Short Track!
We continue to listen to fan feedback in order to provide the best guest experience. As part of this effort, and thanks to advancements in security technology and tactics, we’ve enhanced our guidelines on items fans may carry into our facilities. With safety in mind, and to ensure a timely entry, the following Grandstand Guidelines will be maintained:
ALLOWED IN THE GRANDSTANDS
LEAVE AT HOME
The grandstand seating areas are smoke-free. Smoking is also prohibited in front of the grandstands, in the portals leading to the seating areas, and inside all buildings. E-cigarettes and vapes will not be permitted in the grandstands. Fans are permitted to smoke in open-air areas beneath and behind the grandstands, on the Midway, and in all parking lots/campgrounds. Guests who do not follow these guidelines could be removed from the race/property.
Restricted items MAY NOT be left at the gate area. Unattended items left in the gate area will be disposed of by Richmond Raceway.
Richmond Raceway will still allow fans to exit and re-enter the grandstands at anytime. Please make sure to have your hand stamped at the gates when exiting and you must show your ticket stub and hand stamp when re-entering.
The above are subject to change without notice.
Thank you for your cooperation.Express Lanes
Richmond Raceway has made way for fans to access their seats at America’s Premier Short Track even faster. At major gate entrances to Richmond Raceway, race fans without bags requiring inspection can enter the facility through the Express Lanes.
VISIT A GUEST SERVICES BOOTH
Guest Services are located along the transportation route to assist with:
- Directions to seating areas, displays, and special events.
- Children's ID and Safety Bracelets.
- Handicap assistance carts, emergency services and minor vehicle repair.
To contact Richmond Security, contact the following phone numbers on race weekends:
- 804-228-7576 from 8:00 a.m. to 11:00 p.m.
- 804-370-3022 from 11:00 p.m. to 8:00 a.m.
- Text RRFAN followed by your message to 69050
ARRIVAL & PARKING
ADA/Handicapped parking is available for guests with handicapped parking permits on a first-come, first-served basis. Guests can access the lots by using parking Gates 2, 6, and the Service Gate.
Guests with handicapped parking permits should know:
- Guests CANOT use a handicapped parking permit unless the person to whom it is issued is the driver of or passenger in your vehicle.
- A valid photo ID will be required for entry into the ADA lots.
- The permit must be hung on the rearview mirror when the vehicle is parked in the disabled parking area.
- Both sides of the parking permit must display valid decals (month/year and driver's license number).
- Parking permit number must be displayed toward the front of the windshield.
- Handicapped license plates accompanied with a photo ID may be used in lieu of a parking permit.
- According to Virginia law, unlawful use of a parking permit is a Class Two Misdemeanor.
- Refusal to cooperate with law enforcement officers implementing this program can result in removal from the property and loss of handicapped parking permit.
WHEELCHAIR & SCOOTER POLICY
- Guests may bring their own wheelchairs for personal use while visiting Richmond Raceway.
- Richmond also allows Personal Electric Transport devices that are commercially built for handicapped individual use only.
HANDICAP ASSISTANCE CARTS
Richmond has a limited number of handicap assistance carts to help our disabled guests who require assistance with transportation within the immediate raceway property. While these carts do not pick up at specific camp sites or parking spaces, we will pick up and drop off from guest services tent locations as shown on the site map. For more information, please click here.
Richmond offers both free and permit parking on property. Those without the required parking permits will be directed by Henrico County Police to the nearest free parking lot on Monster Energy NASCAR Cup Series days. Guests with parking passes should have them prominently displayed prior to arriving at the track. For more details, please click here, and follow @HenricoPolice on Twitter during race weekend.
A complimentary tram service runs continuously on event days from Loy J (accessed via Gate 14) and Lot H (accessed via Gates 11, 12 or 13) to Gate 60 along the backstretch.
Vehicles remaining in non-overnight lots will be towed at the owner's expense beginning three hours after the conclusion of on-track activities. Vehicles parked in Fire, Emergency, and public roadway lanes are subject to fines in addition to being towed. To retried towed vehicles, please call Glen Allen Towing at 804-266-2700.
WHERE WE ARE
Richmond is in Henrico County, centrally located in the heart of Virginia. There are o shortage of exciting entertainment options in Henrico and the nearby City of Richmond. Whether you're interested in some of our nationally renowned restaurants, soaking in the arts revolution downtown RVA, or checking out the 400-year history of the area in places such as Tredegar Iron Works or Shockhoe Bottom - the region has something for everyone. Come discover for yourself why it was listed among Travel & Leisure magazine's 50 Best Places to Travel in the world in 2016.
To help make your travel plans as seamless as possible, we've worked with local hotels to offer special lodging rates (with no two-day minimums) to our race fans. Click here to check out some of these awesome deals.
AIRPORT & AIRLINE INFORMATION
Richmond International Airport (RIC) is located 10 miles from Richmond Raceway and offers more than 180 daily flights to major U.S. destinations and international gateways onboard American, Delta, JetBlue, Southwest, United Airlines, Allegiant, and respective regional affiliates.
Richmond International Airport
1 Richard E. Byrd Terminal Drive
Richmond International Airport, VA 23250-2400
804-226-3000 | www.FlyRichmond.com
When you get your tickets, please confirm your information is correct and contact us if there are any discrepancies. Please keep your tickets in a safe place - as Richmond Raceway assumes no responsibility for lost, misplaced or destroyed tickets. All sales are final (no refunds or exchanges).
If for some reason your assigned seat location is not available, we'll set you up with comparable seating of equal value.
Richmond Raceway accepts cash, money orders, VISA, MasterCard, American Express, and Discover for payments. Tickets purchased from sources other than Richmond may not be honored, as they could be lost, stolen, or counterfeit. The purchaser on file is solely responsible for any subsequent resale of a ticket regardless of how or why tickets were resold.
All schedules are tentative and subject to change. In the case of postponement or rescheduling of a race, please keep your ticket or ticket stub to re-enter on the date of rescheduling. If you plan on entering the grandstand for any race, you must have a ticket. Richmond does not refund or exchange tickets due to postponement or rescheduling of a race unless ticket insurance is purchased through Ticket Guardian.
Tickets placed at Will Call can be picked up by the account holder at the Commonwealth Mall ticket booth located by Lot D parking. Please have a valid ID to claim your tickets. Prior to event weekends, tickets can be picked up at the Main Ticket Office, Monday through Friday, 8:30 a.m. to 5:00 p.m.
The Print at Home option is available to race fans who purchased any grandstand tickets and want the convenience of printing their tickets at home. To utilize the Print at Home option, the Richmond Raceway ticket buyer will need to have access to e-mail and a printer. When purchasing tickets over the phone, the ticket buyer needs to mention to the ticket agent they would like to use the Print at Home option. When purchasing tickets online, the ticket buyer should choose the Print at Home option. The ticket buyer will log in to their account and click "View/Print/Pay My Orders", select order, and click "Print Tickets." The ticket barcode is only good for one admission and duplicate copies of the same barcode will not allow access.
Make sure you have your tickets on race weekend! If you selected home delivery when you purchased your tickets, you should receive your tickets in the mail prior to race weekend. If you haven't received your race tickets, please call 866-455-RACE(7223). If you chose Print at Home for your method of delivery, make sure to print out your tickets and bring them with you. You should have received an email with the link to print your tickets. Click here for details on Print at Home tickets.
Fans are allowed one soft-sided cooler, which measures up to 14x14x14 and doesn't have wheels or telescoping handles. Fill it up with your favorite beverages and snacks. Along with one cooler, one lightweight backpack or day pack is allowed.
Since there is so much to do and lots to see on race weekend at Richmond, wear comfortable shoes to walk around in.
Feel free to enter and exit the grandstand gates as you please, just remember it'll be more of a wait the closer to the green flag it is. Click here for the complete list of grandstand policies, including approved and prohibited items.
Richmond is a large facility with lots to do and see. To make it easier for a stress-free race day, take a look at our Maps page where you will find a variety of maps for our grandstands, property, and traffic. To access all our maps, please click here.
Richmond Raceway is conveniently located in Henrico County, just outside the city of Richmond, and is easily accessible from interstates 95, 295 and 64. Click here for race day parking information.
Richmond offers FREE Parking! Lots open at 7 a.m. on Friday and Saturday of race weekend and free, continuous tram service from Lots H and GEICO Lot J Reserved RV Parking begins at 9 a.m. Be sure to note where you parked as you walk towards the track or tram pick-up locations.
Remember, Richmond Raceway is a large facility and with over 100,000 fans, workers and race team members in the area on Sunday, traffic and congestion will continually build throughout the day. Plan to arrive early and spend the day with us! Tailgating, souvenir trailers and free displays in the Midway are just some of the things to check out before the green flag falls.
Uber and Lyft Drop Off Locations
Richmond is proud to be an official drop off and pick up location for Uber and Lyft during race weekend. Access Uber and Lyft via their apps to catch a ride to America's Premier Short Track.
Need some help planning you day? Want to make sure you don't miss anything exciting? Check out our race weekend schedule, which is posted a few weeks before the race. The weekend schedule will help you plan the ultimate NASCAR weekend at Richmond.
What better way to get ready for racing than tailgating pre-race? Richmond Raceway is home to one of the best tailgating scenes in NASCAR, so get here early, set up the tent, fire up the grill, get out the coolers and have fun! Tailgating is limited to the area directly in front of, or behind, your vehicle and cannot take up other parking spaces. Also, outdoor fire pits and campfires are not allowed.
The Midway is conveniently located behind the frontstretch grandstands and features driver and Richmond Raceway souvenir trailers, food and beverage vendors and free interactive displays, games and giveaways, music and much more. The Richmond Raceway LOVEwork, Toyota PitPass & Drive Center, Fanatics souvenir plaza and VIBE, a local business exhibition, are all popular destinations in the Midway. The Virginia529 Kids Zone includes educational games, displays, and children’s activities. Parents can also sign their kids up for the Richmond Raceway Kids Club in the Midway.
Guest Information Booths
There are Guest Information Booths in several areas to assist with directions around the property and other needs. For the locations of Guest Information Booths, please consult the map in the back of your fan guide.
Richmond Raceway has expanded its commitment to the fan experience by launching a FREE mobile application to conveniently bring essential race weekend information to your Apple and Android devices. Android users may Click Here and Apple users may Click Here.
You can also follow us on Twitter @RichmondRaceway and Instagram @RichmondRaceway or like us on Facebook for race day updates on both social media sites. Follow Richmond Raceway track president, Dennis Bickmeier, @RichmondPrez.
RRUPDATES Texting Service
To keep fans informed on race weekend, Richmond Raceway also offers the RRUPDATES texting service. By texting “RRUPDATES” to 69050, fans can choose to receive informative race weekend updates via SMS text messages on their phone. After texting ”RRUPDATES” to 69050, fans will receive a standard reply message confirming they are signed up for the service. Standard text message fees from your service provider apply.
Rent a FanVision Controller
The FanVision controller is the ultimate race companion providing exclusive at-track, hand-held access to live broadcast feeds, eight on-board cameras, official timing, data statistics, and the ability to follow specific drivers, instant replays and a digital radio scanner. The FanVision broadcasts high-definition video on a 4.3-inch screen. The FanVision can be rented for one day for $26.99 and two days for $29.99. To rent FanVision for two days, call the Ticket Office at 866-455-7223. For more information on a FanVision Controller, visit www.fanvision.com.
Rent a Scanner
Tune in and get the scoop on what your favorite driver and team are talking about during the race! Scanners are available to purchase at many electronic stores prior to race weekend and are available to rent at Racing Electronics (R.E.) trailers on race weekend. Stop by a Racing Electronics trailer in the Midway to have your scanner tuned or ask about weekend rentals.
Rent a Cushioned Seat
IMG Seating is now offering fans the opportunity to rent a cushioned seat for your seat location. The three-inch padded cushion and back support will be pre-installed at your reserved seat location prior to your arrival. Seat rental is $10, $20 for two days. Seat rentals may be reserved by calling our ticket office at 866-455-7223. For fans who wish to sit in general admission seating areas for Friday's NASCAR XFINITY Series events, seat rental must be picked up at any customer service location on-site with a photo ID. Service is not available in the Commonwealth Tower Grandstand.
Listen Live on WRVA 1140 AM
Get the live play-by-play for the action by listening to the MRN Radio broadcast on WRVA 1140 AM.
No Smoking in the Grandstands
Smoking is prohibited in the grandstands, in front of the grandstands and in the portals leading to the seating areas. E-Cigarettes and vapes are also prohibited. Smoking is allowed underneath the grandstands, in designated areas of the Commonwealth Mezzanine, all parking lots, the Midway, the campgrounds and outdoor areas of fan hospitality.
If you need assistance while in the grandstands, ushers are available to help. Ushers wear bright green vests and are stationed in each section of the grandstands.
Watch Gatorade Victory Lane and Press Conferences Live
At the end of the race Saturday, we invite you to stick around and watch the celebration in Gatorade Victory Lane and post-race media press conferences live on our video scoring tower.
Once again, remember Richmond Raceway is a very large facility and exiting the parking lots will take time. We consistently work with local law enforcement agencies and traffic controllers to get our fans out of the parking lots as safely and as efficiently as we can. Please be patient and courteous to your fellow fans upon exiting.
We’re always looking for suggestions and fan feedback on how to improve our events. Feel free to send us an email at firstname.lastname@example.org after the event.