Q. What is the NASCAR event policy for inclement weather?
The Weather Protection Program applies to regular grandstand tickets for all NASCAR races (NASCAR Cup Series, NASCAR Xfinity Series and NASCAR Gander Outdoors Truck Series) at any participating venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race (NASCAR Cup Series, NASCAR Xfinity Series and NASCAR Gander Outdoors Truck Series) at a participating property. Unused regular grandstand tickets may be exchanged for a grandstand ticket of equal or lesser value based on event and seating location availability at the time of redemption. Complete the request form below (available once the race has been officially postponed) or contact the Daytona International Speedway ticket office at 1-877-306-7223 to inquire about eligibility and exchanging your ticket.
Q. Which tracks are part of the Weather Protection Program?
Auto Club Speedway
- Chicagoland Speedway
- Darlington Raceway
- Daytona International Speedway*
- Homestead-Miami Speedway
- Kansas Speedway
- Martinsville Speedway
- Michigan International Speedway
- Phoenix Raceway*
- Richmond Raceway
- Talladega Superspeedway
- Watkins Glen International
*Fans may exchange tickets for any NASCAR event with the exception of the Daytona 500 and NASCAR Cup Series Championship event at Phoenix Raceway. Only tickets for the Daytona 500 or NASCAR Cup Series Championship event may exchange into the same event the following year. I.e. If the Daytona 500 is postponed, Daytona 500 ticketholders may exchange their tickets for any participating event or the following year’s Daytona 500.
Q. How much does the Weather Protection Program cost?
A. Nothing. The protection is free for all customers with a paid regular NASCAR grandstand ticket at any of the 12 venues listed.
Q. How do I exchange my ticket(s) for a future race event if my race is postponed?
Upon completion of the rescheduled event, the accountholder has 60 days to contact the ticket office at the venue where the race event was postponed by completing the website request form below. Once the form is submitted, a ticket agent will assist you with the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 12 participating venues. A ticket agent will contact you as soon as possible with consideration for the new event date you have requested.
Q. For what future events can I exchange unused tickets?
Eligible regular grandstand tickets may be exchanged for any future NASCAR race at a participating venue within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500 and NASCAR Cup Series Championship event at Phoenix Raceway. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500 as well as NASCAR Cup Series Championship for the same event the next year. Eligible tickets must be redeemed within 60 days of completion of the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.
Q. What tickets are eligible under this policy?
Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.
Q. What if I used some of my tickets for the rescheduled event but not all of them?
A. Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Complete the request form below or contact the track ticket office to inquire about the eligibility of your grandstand ticket(s).
Q: What about other purchased items such as parking, camping, pit or fan zone passes, etc.?
A: The Weather Protection Program only covers regular grandstand tickets.
Q: Can I get a cash refund for my tickets?
A: No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any of the 12 venues listed.
Q: What if the event is delayed?
A: The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay are not eligible, including if the event completes after 11:59pm.
Q: What if the event is shortened due to weather?
A: The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body