Resulting from the COVID-19 pandemic and modifications to the 2020 NTT INDYCAR SERIES race schedule, Richmond Raceway’s INDYCAR race weekend has been canceled.
Ticketholders may elect to receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a future event, including, but not limited to, grandstand seating, infield, camping, fan hospitality, and Fan Ground passes. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for an event at any NASCAR-owned track, subject to availability.
Elections for an event credit or refund must be submitted by June 21, 2020.
Q: At what other tracks can I use the event credit?
- Auto Club Speedway (2021)
- Chicagoland Speedway (2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
Q. Can I get a refund instead of an event credit?
A. Ticketholders on file will have the option for an event credit including an additional 20% credit to a future event at a NASCAR-owned track for 2020 or 2021, or they may choose to receive a full refund. Ticketholders requesting a refund must complete the refund request by June 21, 2020. All refund requests will be reviewed and, if approved, refunds could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 60 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: I bought tickets through another source, can I still get an event credit or refund?
Q: Can I get an event credit for my campsite as well?
Q: How do I get a refund for the rest of my race weekend travel?
Q: Does this only apply to IndyCar events?
A. No, any event sold directly by the raceway will have the same process as listed above.