As a result of the Coronavirus’ impact on our nation and the President’s declaration of a National Emergency, we have taken actions to protect the safety of our fans, competitors and the sport’s stakeholders. As announced, the events at Richmond Raceway scheduled for April 17-19, 2020 have been postponed. At this time, the rescheduled date has not been determined.
Tickets for the April 17-19, 2020 events will be honored on the rescheduled event date, and no further action is necessary if you plan to attend on the new event date. Alternatively, ticketholders may elect to receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a different future event, including, but not limited to, grandstand seating, infield, camping, fan hospitality, and Fan Ground passes ticket types. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for a NASCAR sanctioned event at any NASCAR-owned track other than the 2020 Richmond race on the rescheduled event date, subject to availability.
Elections must be submitted within 30 days following the release of the rescheduled event date. We'll be accepting requests beginning Monday, March 16.
Q: What date will the postponed 2020 Spring event(s) be scheduled for?
A. NASCAR, along with track officials, are currently reviewing the event schedule and will announce a new date as soon as possible.
Q: If I’m unable to attend the rescheduled date what are my other options?
Q: At what other tracks can I use the event credit?
- Auto Club Speedway (2021)
- Chicagoland Speedway (2020 and 2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
Q: Will I be able to purchase the same driver package I had in 2020?
Q. Can I get a refund instead of an event credit?
A. Ticketholders on file will have the option for an event credit including an additional 20% credit to a future NASCAR sanctioned event at a NASCAR-owned track for 2020 or 2021, or they may choose to attend the rescheduled event date with their original tickets. Ticketholders requesting a refund must complete the refund request form beginning on Monday, March 16, within 30 days following the rescheduled event date announcement. All requests will be reviewed and, if approved, refunds will be made as soon as possible. Refunds could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 60 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: I bought tickets through another source, can I still get an event credit or refund?
Q: Can I get an event credit for my campsite as well?
Q: How do I get a refund for the rest of my race weekend travel?
Q: Does this only apply to NASCAR events?
A. No, any event sold directly by the raceway will have the same process as listed above.