As a result of the Coronavirus’ continued impact on our nation, we have taken actions to protect the safety of our fans, competitors and the sport’s stakeholders. As announced, the events at Richmond Raceway scheduled for April 17-19, 2020 have been cancelled.
Ticketholders may elect to receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a future event, including, but not limited to, grandstand seating, infield, camping, fan hospitality, and Fan Ground passes. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for a NASCAR sanctioned event at any NASCAR-owned track, subject to availability.
Elections for an event credit or refund must be submitted by June 10, 2020.
Q: At what other tracks can I use the event credit?
- Auto Club Speedway (2021)
- Chicagoland Speedway (2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
Q. Can I get a refund instead of an event credit?
A. Ticketholders on file will have the option for an event credit including an additional 20% credit to a future NASCAR sanctioned event at a NASCAR-owned track for 2020 or 2021, or they may choose to receive a full refund. Ticketholders requesting a refund must complete the refund request by June 10, 2020. All refund requests will be reviewed and, if approved, refunds could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 60 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: I bought tickets through another source, can I still get an event credit or refund?
Q: Can I get an event credit for my campsite as well?
Q: How do I get a refund for the rest of my race weekend travel?
Q: Does this only apply to NASCAR events?
A. No, any event sold directly by the raceway will have the same process as listed above.
Q: Is it only the NASCAR Cup Series event impacted or is it the whole weekend?
A. Richmond’s NASCAR Gander RV & Outdoors Truck Series race remains postponed for a future rescheduled date.