What if I already elected to opt-out of the 2021 event? 

No further action is needed at this time and you will automatically receive the additional 20% credit for the above experiences. If you opted out of the 2021 event, your Toyota Owners 400 grandstand ticket credit was already rolled over to your account for the 2022 Toyota Owners 400. 

At what other tracks can I use the event credit?   

Ticket holders received a credit in their Richmond Raceway account on March 15. Ticket holders may use the 120% credit, from the cancelled experiences, towards a future 2021 or 2022 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability. 

Please contact the ticket office at 866-455-7223 if you’re interested in applying your credit to an event at another NASCAR-owned track. 

What do I need to do to get an event credit towards 2021 or 2022 events? 

Ticket holders will receive a credit for the canceled experiences in their Richmond Raceway account automatically. No action is needed to receive the credit. 

Can I use my 120% credit towards my renewal payment plan or my 2022 renewal? 

Yes, the credit can be applied to your 2021 Richmond Raceway renewal payment plan or your 2022 renewal. 

Can I get a refund instead of an event credit? 

Ticket holders requesting a refund must complete the refund request form by April 15.  

Please note that our team will be in touch as soon as possible regarding your request, but it may take up to 30 days from the original form submission date to process requests.  

How will I receive my refund? 

Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 30 days to show on your credit card. If tickets were purchased using another 

I purchased a listed effected admission through another source, can I still get an event credit or refund? 

If you purchased through a third party, please reach out to the third-party seller for their refund policy.