TICKET DELIVERY OPTIONS

• Download the NASCAR Tracks App
• Select Richmond Raceway as your favorite track
• Select MY TICKETS in the bottom menu
• Log in or sign up for your Richmond Raceway account using the same email as your prior Richmond Raceway account
• Add your tickets to your mobile wallet for easy entry on race day
• You can also transfer your tickets to other members of your group from this screen

Accessing, logging in, and transferring mobile tickets via the NASCAR Tracks app:

Login to Your Account

1. Step 1 – Download the official NASCAR Tracks app and sign up or log in.
2. Step 2 – Select MY TICKETS from the primary menu bar.
3. Step 3 – Log in using the email address and password associated with your Track/Ticketmaster ticket account.
   • These credentials may be different from the ones used to sign into the track app.

Access Your Tickets

1. Step 1 – From the MY TICKETS page in the app, tap on your event to view your ticket, then tap BARCODE.
2. Step 2 – At the gate, have your ticket open and ready to go. Simply tap, scan, and go to enter.
   • If entering with a group, you can transfer their tickets within the app using the TRANSFER button.
3. Step 3 – To avoid connectivity issues at the venue, it is recommended to add your tickets to your phone’s digital wallet.
   • You can then access your tickets via your phone’s lock screen or digital wallet at all times, regardless of connectivity.

Transfer Your Tickets

1. Step 1 – From the app, tap on your event to view your ticket, then tap TRANSFER.
2. Step 2 – Select the tickets you want to transfer.
3. Step 3 – Enter your recipient’s information, tap TRANSFER TICKETS, and you’re all set.

Important Recommendation

• It is highly recommended to transfer tickets before race day to ensure a smooth race day experience.
• When transferring tickets, you will receive two (2) emails:
  • One confirming your tickets have been sent.
  • Another when the recipient accepts the tickets.
• The recipient will also receive an email or SMS prompt to accept the tickets.
• Once a ticket transfer is accepted, the tickets will no longer be available in your account, and you won’t be able to use them for event entry.
• Recipients must have a Ticketmaster account or create one when prompted.

• Using your mobile device:
• Log in or sign up for your Richmond Raceway account using the same email as your prior Richmond Raceway account
• Navigate to MY EVENTS in the menu
• Add your tickets to your mobile wallet for easy entry on race day
• You can also transfer your tickets to other members of your group from this screen